HiQ Analytics


What gets measured gets done



An energetic and innovative approach

Suzi’s work history seamlessly blends operations, regulatory, and information technology expertise, and she brings all ‘three hats’ to every engagement. Before founding her firm, Suzi spent 16 years working in-house at healthcare organizations, advancing from analyst to CIO. Her prior work experience has earned her a unique insider’s perspective that informs her work as a consultant. Her energy, passion and innovative approach are hallmarks of her consulting practice.

The services provided by HiQ Analytics include:

Organizational Development

Achieve organizational peak efficiency and effectiveness through changes in policies, department structure, leadership, and position alignment. Engage HiQ Analytics to: 

  • Facilitate strategic planning: interviews, SWOTs, aspirations, goals, tactics, metrics

  • Perform operational unit review including customer and staff interviews and evaluations, organization structure assessment

  • Facilitate Departmental and Committee Retreats

Process Design & Development

Ensure that your organization’s processes align seamlessly with your mission. Recent projects include:

  • Compliance education

  • Physician documentation audit

  • Project intake and prioritization

  • IS Standards creation and implementation process development

Project and Program Management

With demonstrated strengths in project expertise, combined with technical and operational knowledge, allow Suzi to guide your organization from project design and inception through completion. Suzi can help you successfully implement a wide range of regulatory, technology and operational projects.


  • Activation of a new outpatient facility

  • Department integration of two facilities following a merger

  • Facility capacity analysis and design requirements and plans to meet needs


  • Bundled payments for care improvement (CMS Initiative)

  • Data governance

  • HIPAA privacy and security


  • Electronic health record implementation

  • Medical research systems to facilitate national and international research collaboration (phenotype and genotype data)

  • Major system migrations and upgrades

I have had the pleasure of knowing and working with Suzi Birz of HiQ Analytics for more than ten years. Of all of the consultants I have worked with, Suzi stands out as one of the best. She is the rare consultant who has broad knowledge that encompasses many aspects of complex IT environments, including technical, management, design and compliance. Where she truly excels is in project management. She has impeccable judgment, thinks through problems rationally and is able to integrate information and come to logical conclusions expeditiously. She gets results. I highly recommend Suzi; she will always be an asset to any project she undertakes.
— Rafael Espinosa III, Executive Director, University of Chicago, Biological Sciences Division